At Healthy Swift BD, we strive to ensure your complete satisfaction with every purchase. If you are not satisfied with your order, you may be eligible for a refund under the following conditions. Please read this policy carefully to understand your rights and responsibilities.
To be eligible for a refund, the following conditions must be met:
The product must be unused, in its original packaging, and in the same condition as when you received it.
The refund request must be made within [insert number, e.g., 14 days] of the delivery date.
Proof of purchase (e.g., order number or receipt) is required.
The following items are not eligible for refunds:
Perishable goods (e.g., food items).
Products that have been used, damaged, or altered after delivery.
Gift cards or downloadable software.
To initiate a refund, please follow these steps:
Contact our customer support team at info@healthyswiftbd.com within the eligible refund period.
Provide your order number, the reason for the refund request, and any supporting evidence (e.g., photos of damaged products).
Once your request is approved, you will receive instructions on how to return the product.
Customers are responsible for the cost of return shipping unless the return is due to an error on our part (e.g., wrong or defective product).
We recommend using a trackable shipping method to ensure the product is returned safely.
Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed within [insert number, e.g., 7-10 business days] and credited to your original payment method.
Please note that it may take additional time for the refund to appear in your account, depending on your bank or payment provider.
If you received a defective or incorrect product, we will gladly exchange it for the correct item. Please contact us at info@healthyswiftbd.com to arrange an exchange.
If you receive a damaged or defective product, please contact us immediately. We may request photos of the damage or defect to assist with your claim. Once verified, we will provide a replacement or refund at no additional cost to you.
If you have any questions about our Refund Policy, please contact us at:
Email: info@healthyswiftbd.com
Phone: +880 1951-954080
Address: Ka-48/4/G, Jagonnathpur, Shahid Andul Aziz Sarak, Nadda, Vatara, Dhaka-1229.
Thank you for shopping with Healthy Swift BD. We value your trust and are committed to providing you with a seamless and satisfying shopping experience.
At Healthy Swift BD, we’re committed to bringing you the best imported products to enhance your lifestyle